Refund policy

Elevated Sources – Return & Refund Policy

As a wholesale supplier of food and drink products, all sales made through Elevated Sources are subject to the following terms:

General Returns We accept returns on non-perishable items within 7 days of delivery, provided the goods are unused, unopened, and in their original condition. To initiate a return, please contact us at sales@elevatedsources.com within this period.

Short-Dated & Perishable Items Items sold with a short best-before date are clearly indicated at the time of purchase. We do not accept returns or exchanges on any items that have passed their best-before date. It is the buyer's responsibility to ensure goods are used or sold prior to this date.

Damaged or Incorrect Goods If you receive damaged or incorrect items, please notify us within 48 hours of delivery with photographic evidence. We will arrange a replacement or credit note at our discretion.

Refunds Approved refunds will be processed within 10 business days to your original payment method or as a credit against your account.

Non-Returnable Items

• Items past their best-before date
• Opened or partially used products
• Items not in their original packaging